Southside HarborTechnologies

Infrastructure & Resilience

A backup you haven't restored is a hope, not a plan.

Backup, disaster recovery, and business continuity engineered around two numbers — how much data you can afford to lose, and how long you can afford to be down — and then tested until the answers are real.

Outcomes

What changes for your business

  1. Backups that are monitored daily and test-restored on a schedule
  2. Ransomware-resistant copies attackers can't quietly delete
  3. Recovery time you've measured, not guessed
  4. Microsoft 365 data covered — it isn't automatic
  5. A written continuity plan your team can follow under stress

Who this is for

Every organization, honestly — but urgently those holding client files, patient records, financial data, or production schedules, and anyone whose current answer to "when did you last test a restore?" is a pause.

What's included

The service, in concrete terms

  • Managed backup

    Servers, endpoints where warranted, and Microsoft 365 — verified daily.

  • Immutable & offsite copies

    Separation and immutability so one incident can't take production and backups together.

  • Disaster recovery design

    Recovery targets (RPO/RTO) set with the business, then engineered to.

  • Recovery testing

    Scheduled restore and failover exercises with written results — the part most providers skip.

  • Business continuity planning

    Who does what, in what order, with what systems, when it matters.

More about Backup & Disaster Recovery

The questions that matter

Two questions define this entire discipline. How much work can you afford to lose — an hour, a day, a week? And how long can the business function with systems down? Those answers, made honestly with leadership, determine everything else: architecture, copies, locations, and cost. We facilitate that conversation in business terms, then engineer and test to the targets you choose.

The second thing that matters is testing. A green checkmark in a backup console proves a job ran, not that a restore works. Our practice treats restore testing as a scheduled operation with recorded results, so the day you need recovery is not the first time anyone has tried it.

Common questions

We're in Microsoft 365 — aren't we already backed up?
Microsoft protects the service's availability, and retention policies help, but recovering from deletion, corruption, or a compromised account is your responsibility. A purpose-built Microsoft 365 backup closes that gap; it's one of the most common findings in our assessments.

Let's look at your environment together.

Pairs well with